Social Service Assistant

Social Service Assistants are members of interdisciplinary health care teams within the LTC facility. They work under the supervision of licensed social workers and other staff who have more education and experience, and assist these professionals with their daily tasks. They often conduct admission interviews, inform residents and their families of their rights, advocate for residents with social services organizations, help residents adjust to living in the facility, and coordinate care services. Coordinating care services may involve ensuring that Medicare and other billing issues are appropriately handled, informing mental health and medical staff if residents require services and scheduling medical and other appointments for residents.

This course will cover content that includes professionalism, documentation and ethics, social service related regulations, the admission process, assessment documentation, MDS/RAPS, care planning, resident rights, abuse prevention, survey and survey process, discharge planning, disease processes, the effects of aging, and the end of life pain process. After completing this course, you will be ready to work in the following states: WA, CA, ID, WY, NM, ND, KS, OK, TX, MN, MO, WI, TN, AL, OH, WV, NH, FL. Additional training and/or licensing may be required in other states.