Leading Change

Overview

GSA Competencies and Levels

Resilience: L2, L3, L4

Deals effectively with pressure; remains optimistic and persistent, even under adversity; recovers quickly from setbacks.

Source: CHCO Council Financial Management Competency Study

Flexibility: L2, L3, L4, L5

Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.

Source: CHCO Council Financial Management Competency Study

Applies the art of leadership and advising to the marketing of ideas, particularly about making change happen. In doing so we will have to develop an understanding of each of the key stakeholders to the change, including their motivations and their social and professional networks.