For Our Students:

As we continue to monitor developments regarding the coronavirus, we recognize that some of our students may have direct impacts related to this global health concern. Mason’s focus continues to be the safety and well-being of our students, faculty, employees, and the communities we serve. To that end, we are currently working with our vendors and instructors to mitigate potential disruptions of course and program delivery.

The Office of Continuing and Professional Education is prepared to offer assistance, as needed, to students impacted through a range of measures. Should you encounter any hardships or disruptions as a result of the coronavirus, please call us at 703-993-2109 or email at execinfo@gmu.edu. We will continue to monitor the situation and update this page as information becomes available.

Mason strongly recommends that you activate your Patriot Pass, setup your MasonLive email and establish access to Mason Alerts. These are the university’s official methods of communication and will contain the most recent updates related to this issue.

In addition to helping students become aware of disruptions to regularly scheduled courses and programs, we are working to finalize contingency plans in place that are designed to provide continuity in delivery. These include remote delivery capabilities, alternate classroom locations and continuity plans for accessing support.

Please do not hesitate to contact our team if you require assistance or additional information.

Phone: 703-993-2109

Email: cpeinfo@gmu.edu

Frequently Asked Questions:

1.    Are we having class?

We will contact students related to any courses that may be affected by this health concern. Until you have been directly notified about changes in course delivery, please expect that your Continuing and Professional Education class will be conducted as scheduled but in a virtual/online format. Please visit the university’s coronavirus update page or Mason’s homepage for more information.

2.    In the event of a university closure, how will I access my class?

All classes through September 1, 2020 are being moved virtual/online formats. You will be notified by our office of the contingency plan for your scheduled course or program.

3.    The university has announced it will be moving all courses to a virtual format through the Summer 2020 semester.  With my course moving to an online format, where can I go for technical assistance?

If you encounter any issues with technology, please follow the link to submit a ticket on the ITS page. You may also email support@gmu.edu or call 703-993-8870 during ITS Hours of Operation. If you experience any difficulty with support from ITS, please contact our office immediately at cpeinfo@gmu.edu or 703-993-2109.

4.    If the University is closed, will Continuing and Professional Education also close?

In the event of a university closure, Continuing and Professional Education and its programs will continue to operate unless otherwise noted on our website. If you need to contact a staff person, please contact our office at cpeinfo@gmu.edu or 703-993-2109.

5.    How do I reach my instructor?

If your instructor has not shared his/her/their contact information with you, please contact our office at cpeinfo@gmu.edu or 703-993-2109 and we will facilitate reaching your instructor.

6.    I prefer to not take my course in an online format, what are my options?

If you have any barriers of difficulty with online instruction please contact our office at cpeinfo@gmu.edu or 703-993-2109 so that we may discuss alternative arrangements.

7.    Can I get a refund?

If you would like to request a refund for your course and are within the cancellation window, you may login to the student portal and complete your cancellation online. You may also refer to our FAQ section here. Please see individual course policies for cancellation information. If you are unable to cancel, transfer, or withdraw online please contact our office at cpeinfo@gmu.edu or 703-993-2109.

8.    If I am having technical problems who do I go to?

If you encounter any issues with technology, please follow the link to submit a ticket on the ITS page. You may also email support@gmu.edu or call 703-993-8870 during ITS Hours of Operation. If you experience any difficulty with support from ITS, please contact our office immediately at cpeinfo@gmu.edu or 703-993-2109.

For Instructors:

As we continue to monitor developments regarding the coronavirus/COVID-19, the university has announced the decision to move all courses to a virtual format through the Summer 2020 semester. We are prepared to provide support for instructors who need to move their materials and course delivery online.

If you are teaching a course with Continuing and Professional Education during the spring semester, please contact your designated program manager (noted below). Your program manager will provide you with the guidance and tools needed to begin this process. As well as providing support for any other instructional questions that may arise. We thank you for flexibility and understanding during this time. 

Program Managers

Business Process: Lee Bennett, abenneta@gmu.edu

Facility Management: Frank Vollmer, fvollme2@gmu.edu

Government Contracting: Frank Vollmer, fvollme2@gmu.edu

Human Resource Management: Lee Bennett, abenneta@gmu.edu

TechAdvance – IT Courses: Frank Vollmer, fvollme2@gmu.edu

Leadership/Center for Well-Being: Sarah Harper, swalz@gmu.edu

Paralegal: Scott Bailey, sbailey1@gmu.edu

Project Management: Lee Bennett, abenneta@gmu.edu 

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